Last updated: August 29, 2025
What’s the timeline before my order ships?
We carry a mix of ready-to-ship, made-to-order, and personalized items. Processing times therefore vary by product and are shown on the product page where possible.
Ready-to-ship items: usually ship within 1–3 business days.
Made-to-order / Personalized items: require additional processing time before shipment. We’ll show an estimated delivery window at checkout that includes production + standard transit.
Business days = Monday–Friday; U.S. federal holidays excluded.
We currently offer standard shipping on all orders.
U.S. domestic transit: typically 2–5 business days after your order has shipped.
International transit: varies by destination and carrier. Some postal services take 2–4+ weeks in transit and may provide limited tracking once the parcel leaves the U.S.
You’ll receive a shipment confirmation email with tracking for each package we send.
If your order contains multiple items, we may ship items separately as they become ready (from different warehouses). You’ll get separate tracking emails for each parcel.
Tracking shows movement after the carrier picks up your parcel. For USPS international shipments, tracking is typically available inside the U.S. only; once exported, visibility depends on your local postal operator and customs.
We ship to most countries. However, due to export regulations and carrier restrictions we cannot ship to the following sanctioned regions (subject to updates):
North Korea, Iran, Syria, Crimea region, Cuba, Belarus, Venezuela (certain areas).
If you’re unsure whether we can ship to your address, please enter it at checkout.
For cross-border orders, you are the importer of record and may be responsible for customs duties, VAT/GST, brokerage fees, and import taxes charged by your local authorities. These amounts are not collected by us and are non-refundable if assessed by your country. Customs inspections can also cause delays beyond our control.
Before shipment: Email Sale@BLUE95LLC.cc ASAP; we’ll try to update the address before your order ships.
After shipment: We can’t change the address. If a parcel is returned to us as undeliverable/refused, we can reship to a corrected address (additional postage may apply) or refund per our Returns Policy (original shipping is non-refundable unless required by law or due to our error).
Some carriers cannot deliver to P.O. Boxes or require a signature based on order value. If you prefer signature on delivery, contact us before shipping.
Check the shipping address, mailbox/locker, and ask neighbors or building staff.
Some carriers pre-scan “delivered”; please allow 24–48 hours.
Contact the carrier with your tracking number for a trace or GPS confirmation.
If unresolved, email Sale@BLUE95LLC.cc—we’ll help investigate and work toward a solution.
Parcels stolen after a carrier marks them delivered (e.g., porch piracy) are outside carrier liability. Consider a secure delivery location when possible.
Published timelines are estimates based on average carrier performance and business days only (weekends/holidays excluded). During peak seasons, severe weather, customs inspections, or carrier network disruptions, delivery may take longer. If your order hasn’t arrived beyond the estimated window, contact Sale@BLUE95LLC.cc.
Shipping fees (if any) are shown at checkout and are based on destination, weight/volumetric weight, and service availability. Original shipping fees are non-refundable except where required by law or when a return is due to our error (see Returns & Refunds Policy).
Preorders and customized items are produced specifically for you. The estimated ship date appears on the product page or in your order confirmation and may shift slightly due to material availability or quality checks. We’ll keep you updated by email.
Questions about shipping? We’re here to help:
Email: Sale@BLUE95LLC.cc
Address: QINGDAO ARTEX MFG CO.，LIMITED
UNIT 2508A 25/F，BANK OF AMERICATOWER,12 HARCOURT RD,CENTRAL,
HONG KONG
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